Comscore numbers, top tech sites in India and how to read these numbers

Marketing comscore tech sites

Important: There is no list of top tech sites in India here. I am not putting it out because I am not sure of Comscore T&C that govern the use of this data. Although some data, which I have seen publicly, has been used here.

Numbers. This one word makes the world tick. But in particular “numbers” are of great significance to the daily lives of web journalists. The numbers define a web journalist. Sad, but true. Nothing else matters. So we measure our numbers, meticulously, minute by minute. Hour by hour. Day by day. And then we compare those numbers with all sorts of other numbers that we measured earlier. We want to see where the numbers are moving. We want to see from where they are coming. We want to know what these numbers are doing when they are in front of us inside Google Analytics or Chartbeat.

The problem with the numbers that we see is they are exactly that: numbers. Once they are on the screen, calculated and arranged in tables that can be exported to Excel, they are without context. They don’t tell much, and whatever little they tell is banal at best and misleading at worst. They are not even accurate numbers. Despite all the hullabaloo about numbers, the reality of the web journalism is that there is no accurate way to measure numbers.

I can go on and on about the readership numbers, what’s wrong with them, what can be fixed and what can’t, where does news fall in all this, but that is not the point. For now, I am just talking about Comscore, the monthly numbers that it churns out for technology news sites in India and what these numbers say. Unless you are part of newsroom, chances are you will have no idea. They don’t always mean what you see and people who collect them don’t really explain what they mean.

So, let me try, although I am yet to figure it out fully.

Before we move to the number game, a couple of points:

— The list of top tech sites in India that you may see occasionally contains only India sites. There are some global sites like The Verge in the full Comscore list for India, though most of the sites here (definitely the top 10) have better numbers than the global ones among Indian readers (thank you Google).

— It is possible that the lists may have a site or two missing. There are many unknown websites with great traffic in the top sites in India. I can speculate from where these sites get the traffic. But it is often easy to miss them because no one has heard of them, or seen them anywhere on social media, in Google News or Search. There is a site called gadget2.in in top 15!

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Now, about the numbers. On the face of it, the lists that you see look fairly standard. You have the sites, with readership numbers for them listed in a nice chronological way. The full picture is, however, not so starkly black & white. But before I talk of that, a couple of additional points:

1- On many occasions (but not always) the numbers are for a group of properties. For example:

Different properties

 

2- The numbers are just numbers. They don’t tell how many people are actually reading a story. For example, in July India Today Tech, according to Comscore, had marginally fewer readers compared to another tech site. But then our readers spent significantly more time reading the article. If you add to the mix the number of pages a website has, or the new number of pages/stories, you can even calculate the average time a reader is spending on each article. But that would be going too deep, probably. Losing the point in numbers you can say.

Total time spend

 

3- Finally, there are bugs. See this data. The right most figure — the green one — shows that an average users is spending over two days on the app/website doing something. This is most likely an anomaly.

Time bug

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Several other points that needs to be factored in while you look at the list of top tech sites in India.

— There are many ways to get traffic on the web. Organic, inorganic and so on and so forth. Some tech sites in India get majority of traffic from web search. Some get direct traffic. Some from social media. Some from sources that are so mysterious that not even GA and Comscore can figure out their identity. Some pay for the traffic. Some pray for it. Some get their traffic from a mix of it all.

— For tech sites, however, the major traffic driver for unique visitors is web search. Or the paid one, either paid for directly or paid through social media. Prayers don’t help much.

— For most sites that have specs pages and automated comparisons, these pages are a major traffic driver because Google loves these pages. When you see a website on top in the list of top tech sites in India, also see check for generic content pages produced in a content farm. If they have them, you can safely assume that most — and by most I really mean most — of their traffic is coming from these pages. Similarly, some news sites, which are also part e-com and comparison sites, have sort of inflated numbers for obvious reasons.

— Although, I must add that I do find that the specs pages useful to readers. They serve a purpose, it’s just that they are not news.

— For a lot of tech sites in India, traffic is either made up of paid clicks or borrowed numbers (which is the same thing as paid clicks). “Paid clicks” is easy to understand phenomenon. The borrowed traffic is when you club your site with a number of other pages, even third party pages, in a bid to boost the numbers.

— If you ask me about the top 10 English tech sites in India, and the numbers we see in Comscore lists that float around, I feel confident about the numbers of only three sites: India Today Tech, FirstPost Tech and Indian Express Tech. Although I believe NDTV Gadgets too has significant News traffic (most likely highest among all tech sites), it also probably has a lot of other traffic in its total numbers.

— The reason is simple: I know for sure (and I am definitely a little biased here) that India Today Tech relies only on news, views, opinions, features for its traffic. We don’t do any mumbo-jumbo. We don’t have specs pages. We don’t even have galleries where each photo is a separate click (silly not having it, if you ask me).

We even made a mistake of not segregating the Google AMP traffic for the Indian Today Tech. Definitely silly, if you ask me.

All our traffic comes from actual pages with stories on them, and we see that people spend time reading our stuff. I am assuming, given whatever little I can glean from available data, that it is same for 2 or 3 other tech sites in the “top lists”.

— Comscore, given the way it tracks numbers (only local clicks, verified, volunteers and what not) can be off the mark in a significant way compared to what web journalists see in Google Analytics. You can read more about Comscore tracking here. Comscore throws up “verified” numbers that are low compared to GA. But then I also believe that Comscore is consistent enough to be a benchmarking score for the industry. It is same for everyone. And GA too has its own problems, with bot clicks (paid traffic) and ghost visits. As I said earlier, there is no way to accurately track web traffic.

— But if not Comscore then what? I honestly don’t know for you. For me, GA (which is only available internally) is good enough tool when also combined with visit time from readers. This can show me what stories people are reading and how engaged they are with that story. For people who often ask me about the site traffics (read PR people) who don’t have access to a site’s GA, it is little difficult to figure out how a news site or even respective stories are doing.

— Engagement on social media is one way to figure out real traffic to a news site. But then again, that too has a lot of this and that, including the paid stuff.

— If you ask me, the best way to see how many people a story has reached remains Google News and Search. Yes, Google can also be gamed, including for Google News and specially for Google Search. But that is a different matter.  If your story does end up on Google, it is mostly read by actual readers.

Every story that gets featured in the Google News highlights is, on average, doing manifold better than stories that are not in Google, irrespective of the site. The only exception to that could be (and this is COULD BE) the TOI stories because TOI seemingly has very impressive direct traffic. If a story also appears on top in organic Google Search, that too means it is reaching more people.

That is all, for now. Lot of words. But I wanted to put this out, given how mysterious is the world of web traffic measurement and given that fact there are top tech site lists that are floating around on the web. As I said earlier, it’s not easy tracking the web traffic numbers. And rarely they offer a full picture, although combined with a couple of other factors, they can give you a fair idea of where a site stands. But ideally don’t take the numbers on their face value. There is always more going on behind those numbers.

Comscore numbers, top tech sites in India and how to read these numbers

Crabwalk. Gunter Grass. History. India

Looks like history of all nations is the same. In Crabwalk,  Gunter Grass deems it a clogged toilet, full of shit that is all things Nazi. Seems pretty damn apt for India of today — in a different way, though — where revisionists are running riot, on occasions literally.

History, or to be more precise, the history we Germans have repeatedly mucked up, is a clogged toilet. We flush and flush, but the shit keeps rising.

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Identity matters. Yet again

It was in 2002 when I first read this quote from Imre Kertesz in a newspaper. He had received the Nobel Prize and this quote accompanied his photo in the news report. Somehow it stayed with me. The idea is that identities, which are forced by society, define people’s lives more than anything else. The identities are permanent irrespective of who and what you chose to be. Everything else changes.

I am a non-believing Jew… Yet as a Jew I was taken to Auschwitz

And then there is the citation from the Nobel Committee. Arbitrariness indeed.

(Kertesz gets it) for writing that upholds the fragile experience of the individual against the barbaric arbitrariness of history

Identity matters. Yet again

From Kafka On The Shore

And Haruki Murakami turns the Greek tragedy upside down.

And the sense of tragedy – according to Aristotle – comes, ironically enough, not from the protagonist’s weak points but from his good qualities. Do you know what I’m getting at? People are driven into tragedy not by their defects but by their virtues… Oedipus is drawn into tragedy not because of laziness or stupidity, but because of his courage and honesty.

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Postcard from West Bengal

Shot this in West Bengal’s Purulia district. The colours come from the setting sun, the depth from the water, the swag from the boys who reveled in front of the camera, which by the way was a phone called Google Pixel.

Edited in Snapseed. Yet it’s amazing to see how good the phones have become at clicking photos.

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Some thoughts on Fake News

Fake news is trending. Like literally. It is trending because people love it and share it on Facebook, Twitter, WhatsApp and god knows where. It is also trending because people are talking about it, what it is and what needs to be fixed to fix it. This is a thorny problem. And people are giving it all the attention it deserves, within the regular, traditional, newsrooms and inside the companies like Google and Facebook that call themselves platform (it’s another matter that they are media companies).

Recently I was part of a discussion on Fake News. Just a casual chat among some people from the news industry. A lot was talked about but I think there was one point that no one brought up. The problem of the fake news is also the problem of diminishing authority of journalists and their vanishing role as gatekeepers.

Never before in the history of news, the news has been defined by readers. It may sound rather elitist, but the truth is that what is news and what is not has always been defined by journalists who have played the role of gatekeeper. That is until now. Now, due to multiple factors, primary of which is the role of platforms like Google and Facebook that treat all information equally whether it is fake or real, whether it is significant or trivial, whether it is half truth or a detailed analysis, whether it is nuanced or sensationalist, the news no longer has a gatekeeper.

Instead of gatekeepers, now we have the guiding lights in the newsroom and one of the these lights that shine the brightest is the page views.

So earlier, journalists used to chase stories or report something with the hope of changing the world. Now they do something particular because that will be read. And what gets read may not be the real news, or the important news. People, the masses in all their collective wisdom rarely care about what you will call “important news”. Instead they care about the news they can use, or something that will entertain them.

This is also the reason why Facebook’s new tool to report fake news is doomed to fail. This tool gives people an option to flag off a news item they believe is fake. Essentially, it hopes to give people an ability to play the role of an editor, who will fact check and ensure that a news story matches some quality guidelines. Unfortunately, readers can’t do it. Not en masse.

As unfortunate as it may sound — or elitist — readers can’t be editors. They just aren’t cut out for it. Not only most of them can’t distinguish fake news from real, for variety of reasons, they also can’t be expected to vote right on a story.

I don’t really know what can solve this issue of fake news. I do have some ideas but whether they are feasible or not, I don’t know. What I know for certainty is that this issue can’t be solved by masses. News is not a program where you can say that “given enough eyeballs, all bugs are shallow…”. News is not software. News is not algorithm. News is something very different, very complex. Newspapers or a website is not something that masses can run because if they do, or when they do, you are always going to end up running into this problem of fake news.

Some thoughts on Fake News